Contact information

Contact Us

We would love to hear from you! Whether you have questions about our pet beds, leashes, or feeding bowls, or need assistance with an order, our dedicated customer support team is here to help keep your pets happy and comfortable.

1. Direct Customer Support

2. Legal Business Details

This online store is owned and operated by:

  • Company Name: BA GET LA TROBE PTY LTD

  • Business Address:

    5/10 Talintyre Rd

    Sunshine West VIC 3020

    Australia

3. Send Us a Message

You can also reach us directly by filling out the contact form below on our website:

  • Name: (Required)

  • Email Address: (Required)

  • Order Number: (Optional – please include if inquiring about a recent purchase)

  • Subject: (General Inquiry / Product & Sizing Question / Shipping & Delivery / Returns)

  • Message: (Required)

We strive to respond to all customer emails within 24 to 48 business hours.