Contact information

CONTACT INFORMATION

Effective Date: September 29, 2026

Thank you for visiting SoftLayerCo.world.

Our customer support contact information is provided below for questions concerning orders, products, shipping, returns, refunds, privacy, and general website matters.

Business Information

Business Name:
HOME FURNISHINGS INTERNATIONAL, LLC

Website:
SoftLayerCo.world

Business Address:
8041 Fisher Island Drive
Miami Beach, FL 33109
United States

Return Address:
8041 Fisher Island Drive
Miami Beach, FL 33109
United States

Customer Service Contact

Contact Person:
Christopher Michael Newton

Email:
[email protected]

What You Can Contact Us About

Customers may contact us regarding:

  • Product questions;

  • Pet food bowls;

  • Pet leashes;

  • Pet beds;

  • Order status;

  • Shipping questions;

  • Delivery problems;

  • Damaged merchandise;

  • Incorrect merchandise;

  • Returns;

  • Refunds;

  • Exchanges;

  • Privacy requests;

  • Website questions;

  • Terms of Service questions;

  • General customer support.

Return and Refund Requests

When contacting us about a return or refund, please include your order number whenever possible.

Providing the following information can help us respond more efficiently:

  • Name used for the order;

  • Order number;

  • Product name;

  • Date of purchase;

  • Description of the issue;

  • Photographs where relevant.

Privacy Requests

Privacy-related inquiries and applicable consumer rights requests may be submitted by email to:

[email protected]

Please clearly identify the request as a Privacy Request so that it can be directed to the appropriate review process.

Mailing Address

Written correspondence may be sent to:

HOME FURNISHINGS INTERNATIONAL, LLC
8041 Fisher Island Drive
Miami Beach, FL 33109
United States

Response Times

We aim to review customer inquiries within a reasonable period.

Response times may vary depending on the complexity of the request, order history, documentation required, weekends, holidays, and overall customer-service volume.

For urgent order matters, customers should provide the order number and a concise description of the issue.

Business Communication

Please use accurate information when communicating with us. We may request reasonable information necessary to authenticate an order, investigate a transaction, verify a privacy request, or prevent fraud.

We appreciate clear and respectful communication and will make reasonable efforts to assist customers with legitimate questions and concerns.