TERMS OF SERVICE

Effective Date: September 29, 2026

Welcome to SoftLayerCo.world. These Terms of Service establish the rules governing your access to and use of our website and your purchase of products offered through the website.

The website is operated by HOME FURNISHINGS INTERNATIONAL, LLC, with its business address at 8041 Fisher Island Drive, Miami Beach, Florida 33109.

By accessing the website, placing an order, or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to comply with them to the extent permitted by applicable law.

1. About Our Store

SoftLayerCo.world offers products intended for pet owners and households, including:

• Pet food bowls;

• Pet leashes;

• Pet beds and related pet resting products.

Product availability may change without notice.

2. Eligibility

You must have legal capacity to enter into a binding agreement under applicable law to place an order.

If you are purchasing on behalf of another individual or organization, you represent that you have authority to do so.

3. Product Information

We make reasonable efforts to present products accurately, including descriptions, photographs, dimensions, materials, colors, and other information.

However, slight differences may occur because of:

• Screen settings;

• Lighting;

• Photography conditions;

• Manufacturing tolerances;

• Product batches;

• Measurement methods.

You should review product specifications carefully before ordering.

4. Pet Product Responsibility

Our products are designed for ordinary pet-related use. Customers are responsible for selecting products appropriate for their animal, including considering the animal's size, strength, chewing behavior, activity level, and individual needs.

Pet Food Bowls

Customers should inspect bowls regularly for cracks, sharp edges, excessive wear, or damage. Damaged products should be discontinued from use.

Pet Leashes

Customers should select a leash appropriate for their pet's size and behavior and inspect the leash, clips, buckles, stitching, and attachment points before each use.

No leash should be considered appropriate for every animal or situation.

Pet Beds

Pet beds should be selected according to the animal's size and sleeping habits. Customers should inspect bedding periodically for tearing, exposed components, or other damage.

We do not represent that any product is indestructible, chew-proof, escape-proof, or suitable for every animal.

5. Orders

Submitting an order constitutes a request to purchase.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including circumstances involving:

• Product availability;

• Pricing or listing errors;

• Suspected fraud;

• Duplicate or unusual orders;

• Shipping restrictions;

• Payment problems;

• Technical errors.

If an order is canceled after payment has been received, an applicable refund will generally be issued to the original payment method.

6. Prices

Product prices are displayed on the website and may change from time to time.

Unless expressly stated otherwise, applicable taxes, fees, and other legally required charges may be calculated during checkout.

A pricing error does not create an obligation to sell merchandise at an obviously erroneous price where applicable law permits correction of the error.

7. Shipping

We offer free shipping subject to the terms of our Shipping Policy.

Orders below $10.00 are subject to a $5.99 shipping charge.

Additional shipping information, processing expectations, delivery limitations, and exceptions are described in our Shipping Policy.

8. Payment

Orders must be paid using an accepted payment method.

You authorize the applicable payment provider to process charges associated with your purchase.

We may decline or delay an order when payment authorization cannot be obtained or when a transaction requires additional verification.

9. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

That Policy forms part of these Terms and should be reviewed before completing a purchase.

10. Prohibited Uses

You agree not to use the website to:

• Violate applicable law;

• Commit fraud;

• Interfere with website security;

• Introduce malicious code;

• Attempt unauthorized access;

• Scrape or harvest information through unauthorized methods;

• Impersonate another person or entity;

• Submit misleading information;

• Interfere with another customer's use of the website;

• Circumvent technical restrictions;

• Use the website for unlawful commercial purposes.

11. Intellectual Property

Unless otherwise indicated, website content—including text, graphics, product presentation, logos, photographs, page design, and other materials—is owned by or licensed to us or our relevant content providers.

You may access and use website content for personal, lawful shopping purposes.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without appropriate authorization.

12. Customer Communications

When you provide an email address or other contact information, you agree that we may use it to communicate about:

• Orders;

• Shipping;

• Returns;

• Refunds;

• Customer service;

• Security;

• Account or transaction issues;

• Other legally permitted business communications.

Marketing communications, where applicable, may include an available opt-out mechanism.

13. Third-Party Services

We may rely on independent providers for payment processing, website hosting, shipping, analytics, communications, fraud prevention, and other business functions.

Third-party services may be governed by their own terms and privacy policies.

14. Disclaimer

To the maximum extent permitted by applicable law, website content and services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be available;

• Every product will always remain in stock;

• Website content will always be error-free;

• Every technical function will operate without interruption;

• Website communications will always be free from delay or technical problems.

Nothing in these Terms is intended to exclude a warranty or legal protection that cannot lawfully be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, HOME FURNISHINGS INTERNATIONAL, LLC and its applicable officers, employees, contractors, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase of products, except to the extent such limitation is prohibited by law.

Nothing in this provision is intended to waive liability that cannot legally be waived.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our services.

This provision does not require you to indemnify us for matters that applicable law prohibits from being shifted to you.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires another rule.

Any dispute will be handled in a court or forum having lawful jurisdiction over the matter.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to the extent permitted by law.

19. No Waiver

Failure to enforce a provision of these Terms does not constitute a permanent waiver of that provision or our right to enforce it later.

20. Changes to These Terms

We may revise these Terms from time to time.

The updated version will be posted on SoftLayerCo.world with a revised effective date. Continued use of the website after an update constitutes acceptance to the extent permitted by applicable law.

21. Contact

Questions regarding these Terms may be sent to:

HOME FURNISHINGS INTERNATIONAL, LLC
8041 Fisher Island Drive
Miami Beach, FL 33109
United States
Email: [email protected]
Contact Person: Christopher Michael Newton